Getting started
Recommended setup order for a new workspace.
Help center
Clear guides for setup, publishing, alerts, and everyday use.
This help center is designed for real users, not developers. Start with the setup order, then open the guide that matches the step you are working on right now.
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Use these article anchors from inside the app when you need more than a short tooltip.
Connect Telegram
Add your bot and link your first channel or group.
Channel permissions
Confirm your bot can actually publish.
Scheduling basics
Choose one-time or repeating send times.
Alerts and notifications
Decide who should hear about failures and moderation events.
Templates and placeholders
Reuse post formats without rewriting everything.
Reports and health
Understand what is working and what needs attention.
First publish checks
Run through a simple safety check before you go live.
Advanced connections
Only for site address or Telegram callback changes.
Media and limits
Know what can be uploaded and reused.
Getting started
The easiest setup order is: create your workspace, connect Telegram, check channel access, turn on alerts, create a post, then schedule it.
Do not try to set up every advanced option on day one. Most teams can start with one bot, one channel, one alert destination, and one scheduled post.
Connect Telegram
Start with your bot token from BotFather. Once the bot is connected, add the channel username or numeric Telegram ID you want to manage.
If the bot connects but the channel check fails, the problem is usually channel access, not the bot token itself.
Channel permissions
A channel can be connected but still not ready to publish. The access page shows whether the bot has the permissions needed to post and manage content correctly.
Look for a healthy status before relying on scheduled posts.
Scheduling basics
Use one-time scheduling when a post should go out once. Use hourly, daily, or weekly scheduling only when the post should repeat automatically.
Always check the timezone before saving. A wrong timezone is one of the easiest ways to send content at the wrong time.
Alerts and notifications
Alerts help your team hear about failed sends, moderation issues, and other important workspace events quickly.
Start with one reliable destination, such as a team email, webhook, or internal Telegram contact point.
Templates and placeholders
Templates speed up repeat work by giving your team a proven post structure to start from.
Use placeholders only when parts of the message change often, such as dates, titles, links, or campaign labels.
Reports and health
Reports show whether posts are being sent, whether channels are healthy, and whether anything needs attention.
If a channel has warnings or posts keep failing, fix that before adding more automation.
First publish checks
Before your first live send, confirm that Telegram is connected, at least one channel is healthy, alerts are active, and your message is assigned to the right destination.
If you are scheduling the post, double-check the send time and timezone before saving.
Advanced connections
Most teams should leave incoming connection settings alone after setup. Change them only if your site address changes or Telegram callbacks need to be moved.
Use a strong secret key and keep secure validation turned on unless you are troubleshooting locally.
Media and limits
Upload media once, then reuse it in future posts. Keep files cleanly named and sized appropriately so they are easy to manage later.
If a file will not attach, check its type and size first.
Need more help?
Use the guide first, then contact the right team if you are still blocked.
The fastest path is usually to continue from the page you are already on and open the matching help article in a new tab.